Saturday, March 31, 2012

My Experience at The LG Service Center


Where do you go to when your phone dies on you and you don't know what to do? Bring it to the service centre of course. In today's post, I'll talk about my experience at the LG Service Center since my phone was malfunctioning and wanted to get help. When I checked out Google for pictures of the service centre, none popped up so I'll be the first to write about my experience. I'll also include photos of the service centre just in case if you want to know how it looks like. Of course, I can't just capture the photos like that, so I secretly took the photos of the interior and exterior while they were busy tending to my phone.


Since this is the LG Service Center, they will deal with whatever products that are manufactured by LG such as mobile phones, refrigerators, air-con, microwaves, TVs and so much more. However, the building is quite far if you don't live near the HarbourFront area. Thanks to the Labrador Park MRT Station which is just located outside, you can come here easily to get your LG product fixed by just taking the Circle Line MRT. If iou're hungry and want to do some shopping, there's a new shopping mall opposite called Alexandra Retail Centre along Alexandra Road.


The service centre isn't actually a store so you can't buy any LG products here. Even though it's a service centre, the place looks appealing with the big glass windows, comfortable seats at the waiting area, a customer lounge and a nice ambience. Sure, it doesn't really look as nice as the LG retail stores but it's visually appealing enough. Do note that there's a security post when you want to enter the service centre. Just tell him that you're going to the LG Service Center to get your item fixed. Also, please visit the place only if you have a purpose and not for the fun of it.


When you come in through the doors, there will be a receptionist sitting at the reception counter ready to serve you. Just approach her and state your purpose of coming here. In this case, I was here to get my LG phone fixed (1st visit) and to collect it back (2nd visit). She will then give you a queue number and you can wait at the waiting area. There's no receptionist at the counter as pictured above because she was attending to my phone.


You'll get a ticket like this with the queue number. If you think the service centre has very few people, well, you're wrong. There's quite a number of people waiting and some of them were waiting at the Customer Lounge. I actually visited this place twice. First visit was on 14 Jan 2012, I dropped my phone off and explained to the staff the problems that I faced. They gave me a call a few days later notifying me that I could collect back my phone. On the 2nd visit which was on the 27th, I collected back my phone which was totally fixed and best of all, I don't have to pay for it since my phone was still on warranty.


On my second visit to the service centre, there weren't that much people and not all the staff were present at the counter. I think there were only 2 of them working excluding the receptionist. One of the counter staff was tending to my phone for my collection. Most likely I came to the service centre minutes before it closes so maybe some of the staff left early since there weren't that much customers. I like the clean and simple layout of the area along with the white and dark red coloured interiors. The seats at the counter were also comfortable.


After collecting my phone from them, the service centre have not closed just yet and I still had some time left. I took the opportunity to hang around at the Customer Lounge. There was this LG netbook sitting lonely beside the window and it was a working model. Seems that the netbook looks pretty outdated since it's still running Windows XP when netbooks currently run Windows 7. You can actually use the netbook actually but I'm not so sure if the internet browser can be used.


Apart from that lonely netbook, the lounge also has this large HD TV made by, of course, LG and showed the popular free-to-air channel, Channel 5. During that time, America's Got Talent was on (Or was it X Factor? I don't recall) and there was this half naked performer doing weird things and received three X's. It was quite funny. You can sit on the comfy sofa and watch the TV while waiting for your turn to arrive.


At the side of the Customer Lounge, there's this school known as the LG Air Conditioning Academy to teach people about the LG air-con systems and how to fix them. Not so sure if it's for the public or not but still, it's cool.



Above the HD TV at the Customer Lounge, there's this display which shows the current number so while hanging out around here, you can check out the display to see if it's your turn to talk to the LG staff. Pretty neat huh? You don't have to turn around and be paranoid into thinking that you have missed your number. Just right beside the netbook that I've mentioned earlier, there were a few dummy phones on display along with product brochures and cards of current LG mobile phones. You can have a feel of how light the phone is and how thin the phone is but it would be better if the dummy phones were actually working models. Anyway, it's a service centre and the actual demo phones are currently available at LG retail stores instead.



At the lounge, there's even a drink dispensing machine which dispenses coffee, hot water and the one that I got, Teh Tarik which is pulled milk tea. Okay sure, the Teh Tarik may not be the actual authentic one and comes from the machine itself. Furthermore, the drinks were free of charge so you can grab an empty cup, press the button, accessorise your drinks with some sugar and drink away. Beside the machine, there are some magazines for you to read and browse through while waiting for your turn.


Here's a close up view of how the machine Teh Tarik looks like. It tasted exactly like the actual Teh Tarik itself. The cup's not too big nor too small so it was of a perfect size.


Here's a full view of the bar table and bar seats along the window with the netbook and dummy LG phones on display. I like the designs of the seats. Very minimalistic and clean.


Here's how the service centre looks like from far. As you can see, the building's quite big and the actual service centre is located at the first level of the building. This is also the headquarters of LG Singapore. Any enquiries or help you need with your LG product, you can come here to seek assistance. There's also plenty of parking space if you wish to come here by car or private transport.

Overall, the visit to the LG Service Center was great. They repaired my malfunctioning phone within a few days time, the customer service was good, the Customer Lounge made me feel like as if I'm at home and the place itself was futuristic-looking and minimalistic. I like the clean look of it overall. You may be wondering what was the problem with my phone. My phone, the LG Optimus 7 running Windows Phone, crashed on the 5th of Jan and when I restarted my phone, the message "Memory Card Not Working" was showing. I kept receiving that particular message and was so frustrated, I decided to come here to get it fixed. It's a good thing I already backed up most of my stuff although I did lose some things like messages and game scores. Since my phone was still in warranty, the repair was free of charge.

I got back my phone and was totally satisfied with their repairs. They replaced my phone's circuit board and everything was back to normal. Kudos to them for helping me and solve the problems. I'll definitely come here again to get my phone fixed if I need it. The place was quite far away but thankfully, there's an MRT Station beside it. Though, I wish they fixed the body of my phone which is slightly cracked and scratched.

Getting Here
 
Bus services available: 51, 57, 61, 93. 97, 97e, 100, 166, 175, 408, 963, 963E, 963R (Bus stop along Alexandra Road opp. NOL Bldg)

Nearest MRT Station: CC27 Labrador Park MRT Station (Circle Line)

Website: http://www.lg.com/sg/general/contact-us/index.jsp



View Larger Map

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    This has definitely been my best ever service experience across all the various service centers I had to visit in the past 10 years.

    Keep up the good work, LG!

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  56. Is Technologies is the best service and repair center in Hyderabad and Secunderabad. We Repair all Brands of Home appliances because we have experienced Professionals are there in our service centre. LG Refrigerator Service Center in Hyderabad We provide service for not only Microwave ovens but also other companies microwave ovens also. You can enjoy more benefits on spare parts and accessories. We are having experienced technicians across different branches. We will be available in any season to give you better service. Samsung Microwave oven Service Center in Hyderabad Home Appliance Repair & Services in Hyderabad we will provide you better service experience on your electronics or appliances within short time as per your schedule. Here in twin cities one of the best Ac service Center is there and that is in this service center, technical staff is up to 200-300 technicians will be there, and it has many service center branches in all around Hyderabad and Secunderabad areas. Godrej Refrigerator Service Center in Hyderabad If you have any information contacts these numbers: 040 65556635, 040 69994603, 8374199399 etc……. All types of brands are available in this service center.

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  57. Godrej Microwave Oven Service Center in Hyderabad If you are going to have Microwave oven from the best company like GODREJ because a quality branded products are supplied to the consumers since last 15 years.
    Samsung Microwave oven Service Center in Hyderabad . We have the best weapons in providing the optimum services for these kinds of operations for people, today and internet have become like synonyms. Samsung Microwave oven Service Center in Hyderabad You need info you login to internet and for food all your search ends at refrigerator. Thus we need to focus on the functioning of the machine in order to maintain them. Now is techno search starts from the point how to maintain the equipment in a long run and with stand in each and every situation.

    LG Air Conditioner Service Center in Hyderabad . manufacturing latest air conditioners with technology and in this having many features and they are giving at less price. LG Air Conditioner Service Center in Hyderabad In olden days only one company is there for to manufacture a/c‘s that is Godrej. It has modified with latest technology and in this many companies are came they are with latest technology and features by this there is no problems with electricity bills due to low bills will come and now a day’s every a/c is having five stars by this there is no high current bills problem.

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  58. Nowadays all are using microwave ovens to prepared food heating at Home and hotels Whirlpool Microwave Oven Repair Center in Hyderabad is the best Repair Center for all brands of Microwave Ovens and our technicians are 5to 8 years of experience in and all type of whirlpool brand Home appliances repair and services are down here permanently. Places contact us our contact numbers are Call: 040-60506611, 040-60506622.
    Sometimes microwave oven wills not working like slowly cooking and not cooking good then you have to click our site below the link and contact the given numbers our technicians will solves any problem to the Whirlpool Microwave Oven Service Center in Hyderabad and Secunderabad. Our technicians will reach your Home within 10 minutes. And they can solve the Refrigerator issues permanently and 100% customer satisfactions with low cost just 350/- only.
    Blue Star Air Conditioner Service Center in Hyderabad branch has huge and well equipped professionals a has maintained. And in this service center mostly all types of Home Appliances services are done by the professionals in this Air Conditioners specialists are also there and they will solve all issues of Air Conditioners at a low cost of price RS 650/- with 3 months of warranty.

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  59. AC Service Center Hyderabad We are providing all home appliances services. Our services center doorstep deliver anytime and any were 24x7 services available in Hyderabad and Secunderabad areas. Our service center technicians rectifying all issues after the Air conditioner (AC) to work a long time.
    AC Service Center Hyderabad

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  60. We are providing all home appliances services. Our services center doorstep deliver anytime and any were 24x7 services available in Hyderabad and Secunderabad areas. LG Air conditioner Service Center in Hyderabad our service center technicians rectifying all issues after the Air conditioner (AC) to work a long time. Our service center professionals and very well experts and they will easily solve all issues and they will make it as a new one without any problem can be rewarded and sometimes our professionals will prefer to take into the service center directly if problem of oven will be having the major problem. Whirlpool Washing Machine Service Center in Hyderabad for this just visit our service center and have a best service from the best professionals at a low price rs.350/- with 3 months of warranty. In Hyderabad and Secunderabad if your Panasonic Air Conditioner is got any problem and or any errors is came and then just visit our Samsung Refrigerator Service Center in Hyderabad. If you have any information contacts these numbers: 040 65556635, 040 69994603, 8374199399 etc……. All types of brands are available in this service center.

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  61. Whirlpool Refrigerato Repair and Services at your Doorstep in Hyderabad All Areas Call.
    100% Service Gaurantee • Get ExperiencedTechnician • Doorstep Service in HYD • Whirlpool Refrigerator Repair Hyderabad Service Center Secunderabad
    Here for having a service of Whirlpool Refrigerato you no need to worry just visit our website link and in that select your brand and product and fill our complaint form and leave it within few hours our professionals will contact you and he will solve all issues of your Whirlpool Refrigerato even though any brand our guys will rectify and make it as a new one.

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  62. IFB Washing Machine Service Center Hyderabad is marked as the best service center people in providing the accurate solutions for our customer’s appliances. IFB Washing Machine Service Center in Hyderabad Panasonic Microwave oven is best known for its quality, people who wants very quick heat for food items Panasonic Micro wave oven is the best. Panasonic Microwave Oven Service Center in Hyderabad Now a day’s the Air conditioner is having any whereas in every once homes and it is useful in summer seasons that means we are having best air conditioner which is service center is best to provide good service and repair for the customers at doorsteps Carrier Air Conditioner Service Center in Hyderabad Actually for this services we are glad to have a best professionals for us because they are very well experienced technicians in this Home appliances servicing field by this form easily they can rectify all the issues at a low cost of price rs.350/- with 35 % discount. If you have any information contacts these numbers: 040 65556635, 040 69994603, 8374199399 etc……. All types of brands are available in this service center.

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  63. LG Microwave Oven Repair Center in Hyderabad we will be the best service providers for it because we have professionals LG Microwave Oven Repair Center in Hyderabad who are trained up to 8-10 years on every product they will have talent and well knowledge about all the Home Appliances of all brands and in every branch we have a experts who will rectify the issues of all types and all brands of microwave ovens Whirlpool Microwave Oven Repair Center in Hyderabad without any delaying the process and they will come and they will solve all issues of your microwave ovens in a day itself at a low cost of price rs.350/- with 3 months of warranty. Samsung Ac service Center in Hyderabad is marked as the best service center people in providing the accurate solutions for our customer’s appliances. samsung Ac service Center in Hyderabad sales have been increasing daily and also people are considering the quality in service. We have made our services online to reach the more people in wider extent. If you have any problem in your Home Appliances just call us: 040-60506610, 60506611, and 60506622.

    ReplyDelete
  64. We are having the best Refrigerator to use for many purposes during summer seasons the refrigerator is mainly depends to keep all kitchen items like vegetables, eggs etc. In our LG Refrigerator Service Center in Hyderabad it is most preferable to buy it. The Refrigerator is best to choose Our LG service center is provide to service and repair and the technicians are
    also well experienced and trained they may solve the issues. Our LG service center is available 24*7 at Hyderabad and Secunderabad.
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    In the product of the Refrigerator we are having best to choose the Videocon Company they use to prefer. The Refrigerator is electronic device and it is Home Appliances service center our Videocon service center is available 24*7 at Hyderabad and Secunderabad. It is best to repair inside the refrigerant compound. Our Videocon Refrigerator Service Center in Hyderabad will provide good service and repair and technical team are well trained experienced.

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  65. Refrigerator is a common electronic appliance found in kitchens all over the world. The LG Refrigerator Service Center in Hyderabad is mainly comprised of a thermally insulated compartment with a heat pump for transfer of heat to keep its innards below atmospheric temperature. Samsung Microwave oven Service Center in Hyderabad Microwave oven Repair & services with low cast and 100% customer satisfaction then we are providing 3 months warranty. Refrigerator, washing machine, Ac all type of Home applications repair and services are providing if you are facing any problem just contact us our technicians come your Home and solve the any issues of microwave oven. Godrej Refrigerator Service Center in Hyderabad we will be the best service providers for it because we have professionals who are trained up to 8-10 years on every product they will have talent and well knowledge about all the Home Appliances of all brands and in every branch If you have any information contacts these numbers: 040 65556635, 040 69994603, 8374199399 etc……. All types of brands are available in this service center.

    ReplyDelete
  66. Refrigerator Service Center in Hyderabad.We provide any service at your doorstep in Hyderabad For Refrigerator complaint booking fill our online complaint booking form Our service engineer will call you. Fridge Service It is not easy to market any product globally until there is nearby service center available for those products. Totally I paid them one person came for service and he provided the good service. A reliable Refrigerator Service Center in Hyderabad remains the best, most-trusted option for refrigerator repairs and maintenance. We do service at your own place at smallest cost with after service guarantees. Refrigerator Service Center in Hyderabad providing 24*7 days. they’re providing best coupon offers your each pairing. Service value is taken 350/-Rs solely.If You have any problem in your Home Appliance Just Call To Us: 040-60506610,60506611,60506622.

    ReplyDelete
  67. Nowadays all are prestige to buying the Refrigerator in Home and some more other reasons also. After using Refrigerator continually then it may get effected and gives a chance to get repaired. That time our Service center is available to help you 24*7 at Hyderabad and Secunderabad. You will do just click the our site link given below Godrej Refrigerator Repair Center in Hyderabad if you may have any problem with Refrigerator give a Complaint to our telephone callers they will book the Complaint and give to the technicians and within 10 minutes they will be at your home and solve the issues permanently and they will charge 350/- only. Will provide good service and repair for the 100% customer satisfaction and we are providing 3 months warranty also.

    Here is the best product to buy IFB Microwave oven and the IFB Company will provide good service and repair for the customers at doorsteps. They will provide best offers for IFB Microwave Oven Repair Center in Hyderabad our service center is available 24*7 at Hyderabad and Secunderabad. In this IFB Microwave Oven having best technicians well trained and experienced they will solve any problem they will charge rs 350/ only.

    The Samsung is the best Company of Washing machine service center our technicians are well trained and experienced them will solve the issues permanently any type of product. Our Samsung Washing Machine Service Center in Hyderabad service center is providing good service and repair for the customers at doorsteps. The Washing machine service center is available 24*7 at Hyderabad and Secunderabad.

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  68. In this Is Technologies we are able to provide good service and repair for the Refrigerator due to very popular conditions we are able to choose the refrigerators process whereas In this vacation the LG Company will put the best offers to buy the people and the LG Refrigerator Service Center in Hyderabad is there all over India through which best allocated price 350/- only. We provide any service at your doorstep in Hyderabad For Microwave oven complaint booking fill our online complaint booking form Our service engineer will call you. Samsung Microwave oven Service Center in Hyderabad we Repair all Brands of Home appliances because we have experienced Professionals are there in our service centre. Godrej Refrigerator Service Center in Hyderabad We provides service for not only refrigerators but also other companies refrigerators also. You can enjoy more benefits on spare parts and accessories. Godrej Refrigerator Service Center in Hyderabad we are having experienced technicians across different branches. We will be available in any season to give you better service. If you have any information contacts these numbers: 040 65556635, 040 69994603, 8374199399 etc……. All types of brands are available in this service center.

    ReplyDelete
  69. You are providing a lot of valuable information TV service center in Hyderabad.Thanks for that TV service center in Hyderabad .

    Here are the contact numbers.They offer best service it's my personal experience .
    contact 9640036052

    ReplyDelete
  70. LG Service Centre in Hyderabad covering all the locations in Hyderabad and Secunderabad to provide home appliances services and repairs to our clients. Avail doorstep electronic appliance services with professional and highly competent technicians. We have experienced and specialized technicians to assists services to any kind of brands and models with 24/7 hours availability. Visit our website to know more information. Lg Service Center ln Hyderabad.

    ReplyDelete
  71. In the best Microwave Oven is utilize by our service and repair for which they can establish in the Whirlpool Company and it is useful in summer season anything eatable items we can heat through microwave oven up to 10 to 15 minutes and it is heating inside the oven after heating is completed we are able to take it out. In the microwave oven our Whirlpool Microwave Oven Service Center in Hyderabad is available 24*7 at any season if you want to give the complaint of microwave oven our telecallers will take the compliant and give that to our technicians and they are well trained, experienced. Any problem with microwave oven they can solve the issues permanently.
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    In the daily life we are having best Micro wave oven which we have to cause different types of brands in this microwave oven repair products which we are able to buy in Samsung Company. In the Samsung is very good brand and people will choose that one only there is no issue or force the people only want to buy the Samsung brand only. Our Samsung Microwave Oven Service Center in Hyderabad is available 24*7 at any season 24*7 our service center is available for you and our Samsung technicians are well trained and experienced they can solve the issues permanently.
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    Now a day’s the Air conditioner is having any whereas in every once homes and it is useful in summer seasons that means we are having best air conditioner which is service center is best to provide good service and repair for the customers at doorsteps. Our Whirlpool Air Conditioner Service Center in Hyderabad is available any season 24*7 and our technicians are able solve any issues permanently. The Air conditioner is useful in all Home Appliances, Offices, Hotels, Rooms etc. are utilises within a use of the all brands of Whirlpool Company. We are able to provide good service and repair.

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  72. The Is technologies are the best home appliances service center in Hyderabad and Secunderabad. Godrej Microwave Oven Repair Center in Hyderabad we will be the best service providers for it because we have professionals who are trained up to 8-10 years on every product they will have talent and well knowledge about all the Home Appliances of all brands and in every branch we have a experts who will rectify the issues of all types and all brands of microwave ovens. Now a day’s most of the people using refrigerators in their homes, LG Microwave Oven Service Center in Hyderabad so the people face so many problems of home appliances repairs, we have a experts who will rectify the issues of all types and all brands of Refrigerators without any delaying the process and they will come and they will solve all issues of your refrigerators in a day itself at a low cost of price rs.350/- with 3 months of warranty. Samsung Air Conditioner Service Center in Hyderabad If you have any information contacts these numbers: 040 65556635, 040 69994603, 8374199399 etc……. All types of brands are available in this service center.

    ReplyDelete
  73. LG Air conditioner Service Center in Hyderabad is marked as the best service center people in providing the accurate solutions for our customer’s appliances. LG Air conditioner Service Center in Hyderabad Now a day’s the Air conditioner is having any whereas in every once homes and it is useful in summer seasons that means we are having best air conditioner which is service center is best to provide good service and repair for the customers at doorsteps. Washing Machine Service Center in Hyderabad. Whirlpool Washing Machine Service Center in Hyderabad The machine which is designed to wash specially for clothes, bed sheets and big towels, jeans pants and it uses with the water for cleaning the clothes is known as a washing machine. Samsung Refrigerator Service Center in Hyderabad Samsung Refrigerator Service Center LG WHIRPOOL GODREJ VIDEOC Gas Refilling Cooling Compressor Ice Problem Best Home appliance. If you have any information contacts these numbers: 040 65556635, 040 69994603, 8374199399 etc……. All types of brands are available in this service center.

    ReplyDelete
  74. Are you looking for the LG TV Service Center in Hyderabad ? Electronicservicecenter.in is one of the top multi brand service center in twin cities. Since its inception, we have been offering reliable and quality services all over the city with our well-trained and professional technicians. Visit Us: LG TV Service Center in Hyderabad

    ReplyDelete
  75. Very Useful information. Here is info of another one for

    LG Service center in Hyderabad
    .From my personal experience I'm suggesting them.To avail their services Contact Them.

    Service Centers in Hyderabad
    Contact Us: 9393538580

    ReplyDelete
  76. Our skilled professionals render reliable Service and Repair for LG refrigerator product. we have a tendency to satisfy the clients by providing original spare components as a replacement for the old or broken spare components throughout service. LG refrigerator product are best fitted to anyone for a reasonable value.

    Electronicservicecenter.in provides service and repairing for all sorts of LG icebox. Our LG icebox proficient specialists ar certified service specialists, smug to supply in depth vary of repair and repair your LG icebox product.

    Contact : 9393538580

    ReplyDelete
  77. We provide microwave oven Repair at your home only. Microwave oven is best known for its quality, people who wants very quick heat for food items For all kinds of Microwave Oven services, our technicians are highly acknowledged and trusted. LG Microwave Oven Repair Center in Hyderabad is the best service center.

    ReplyDelete
  78. Please get trusted and Verified professionals at Hometriangle Find the Best Rated Local Home PANASONIC AC Repair Hyderabad Service Center Secunderabad PANASONIC AC Repair Hyderabad Service Center Secunderabad
    In twin cities we are the best service providers for washing machines because we have well experienced professionals in our branch. Here we got a awesome technical staff our technicians will solve all issues of washing machines without any delaying the consumers complaint at a low cost of price rs.350/- with 3 months of warranty.

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